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West Seattle Highline Eye Clnc - (206) 937-9600


West Seattle Highline Eye Clnc

2515 SW Trenton St Ste 201
Seattle, WA 98106
(206) 937-9600
Neighborhoods: Roxhill,Delridge
Markets: Seattle, WA Metro


Customer Reviews

Good location - terrible customer service
Reviewed by bettys on 2009-06-17T11:07:57Z

If you don't mind navigating through one hassle after another just to get a pair of glasses, then this is your place. Recently tried to get two glasses (one for reading, the other for regular use.) Not a single thing turned out right: For the second time, Dr. Meyer's prescription was too strong; the computer glasses came in with both a damaged lens AND frame; the second pair not only had too powerful a lens but the weight of the frames almost broke my nose. Then came all the hassles with the refund. I'm still waiting! I wish I could say these were just isolated problems. But I've been coming to this clinic for several years, and I always seem to run into some sort of glitch. All in all, hardly the most professional, customer service friendly place.

Pros: Good location

Cons: Poor customer service

The best eye clinic in the greater Puget Sound!
Reviewed by ofpiste on 2009-06-06T14:19:05Z

Can't say enough about the quality of care and expertise that these two clinics (W Seattle & Highline) offer. I have several high end orhopedic and internal medicine physicians who speak highly of the opthomologists at this office. Dr Mulligan (and his colleagues), has been an ethical physician who will only suggest a procedure when truly needed. For example he would not perform lasik on me as he felt that it would not be in my best interests when others outside of these two clinics have suggested otherwise! The staff is friendly, efficient, and courteous. After seeing the couple of low reviews i felt i had to take the time and set real expectations. I feel it is not a ripoff as one reviewer stated due to a missed appt. cjarge. $50 is very inexpensive considering the time taken out of a physician day when you do not have the common courtesy or responsibilty to call prior to an appt (especially when set by the reviewer him/herself) The optical dept have some of the most friendly and effecient staff around. Mark and his colleagues are 1st rate and very business like, so not a lof time is wasted. I have also seen them take the extra time and care with some of the elderly patients who sometimes need a little extra. I have to agree with the large majority of reviewers that this is indeed a five star clinic. Hope this helps!

Pros: World class MD's. Friendly, efficient staff

Cons: None what so ever!

Rude staff, good eye docs
Reviewed by hrslowdiva on 2008-09-10T12:50:51Z

Ever see the movie Beetlejuice, in the waiting room of the afterlife? At least those freaks are interesting if obnoxious and unhelpful. Seriously, West Seattle Eye Clinic has some of the rudest people working there I've ever encountered in my life. But the reason it gets 3 stars in spite of this is that I love the doctors. So, go there on behalf of your eyes, but prepare to deal with incompetent and unfriendly staff.

Pros: Docs

Cons: Everyone Else